At Oakwoods Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, oakwoodscreations.com, and purchase our furniture.
1. Information We Collect
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, and browsing behavior.
2. How We Use Your Information
- To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and delivery updates.
- Customer Support: We use your information to provide customer support, respond to your inquiries, and address any issues.
- Marketing: With your consent, we may use your email address to send you promotional materials and updates about our products and services.
- Improving Our Services: We use non-personal information to analyze website traffic and improve our website’s functionality and user experience.
3. Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and other business operations.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.
4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For more details, please refer to our Cookie Policy.
5. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights You have the right to access, update, or delete your personal information.
7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.